Versand
1. Shipping Range
We currently provide shipping services to over 70+ countries and regions worldwide.
2. Shipping Cost
It is based on the package's weight, volume, your country, and the shipping method (Standard Delivery or Express Delivery) you choose. You can add the item you are interested in to the cart and go to the checkout page to check how much the shipping fee is.
3. Shipping Method
We provide Standard Delivery services for most countries. And we can provide Express Delivery services (faster shipping) for some countries and regions.
>Standard Delivery: (Most customers will choose it. )
> Express Shipping: (For urgent needs, advice choose this one.)
* We provide you with cost-effective and safe logistics options. You can choose logistics channels according to your own needs.
4. Transportation Time:
The shipping time=Order Processing time+Transportation time
*Order Processing Time: All in-stock orders will be processed and shipped within 7-10 days. For all pre-sale orders, the processing time details can be found on the product details page.
Here is a list of countries we can ship to. You can check the logistics time after the order is shipped for your reference.
* Logistics delays may occur due to adverse weather, holidays, special events, and other reasons.
5. Package Tracking
Once your order is shipped, we will send a confirmation email with the logistics tracking number of the package. You can always check the status of the package on the official website of the logistics company.
6. Import duties
International shipments may be subject to import duties, taxes, or customs fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient. The recipient's local government imposes these charges. Please get in touch with your local shipping company or customs office for additional information in case your package has a tariff. Or contact us for more information and support.
7. Shipping Restrictions
1) Adverse weather conditions or uncontrollable factors, such as changes in national policies (coups, strikes), may delay transportation by days.
2) For our shipping, please provide a valid contact number and postal code at the shipping address. DO NOT enter P.O Box/APO/FPO address.
3) Delivery is usually done from Monday to Friday, excluding Public Holidays; working hours only.
8. Customer Support
If you have any questions about the shipping policy or need to change your order, please contact us at the following methods:
* Email: miukocosplayofficial@gmail.com
* Customer service working hours: Monday to Friday 9:00-18:00